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Features
Overview
System Features
Setup & Support
Customer Care
Product Catalog
Product Details
Merchandising & Inventory
Database & Platform
Repeat Customers
WebBased Controlpanel
Sales Analysis & Tracking
Security
Search Engine Friendly
Affiliate Modules
Payment Gateways
SSL Certificate
TrustLogo
 
 
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E-Commerce
 

E-commerce, also known as electronic commerce, generally refers to selling your products
and services over the Web. E-commerce transactions fall into three categories: business to business (B2B); business-to-consumer (B2C); or less commonly consumer-to-consumer (C2C). This guide discusses B2B and B2C transactions.
An e-commerce transaction may begin when a buyer views an online catalog and retrieves
product or service information; places an order; and provides credit and shipping information.
The seller verifies the credit information, processes the order and payment, and schedules fulfillment and shipping.

Challenge:
e-Commerce Solutions wanted to uncover detailed insight about consumer, Web traffic and transaction-related activity at more than 100 online shopping marketplaces it hosts for
merchants and numerous e-commerce sites the company operates for its clients.

Solution:
Deploy E-Database Technology’s Intelligent E-Business Solution to provide its internal
analysts, clients and merchants with powerful analytical capabilities to increase customer
activity in terms of traffic flow, additional orders, more effective promotions, and better product
and merchant mixes.

Benefits:
With E-Database technology, e-Commerce Solutions optimizes marketing promotions and
makes better, profitable decisions, yielding higher incremental revenues for the company’s
merchants and clients

 
 
Overview

Easy to use, easy to manage ecommerce
Edatabase develops complete and integrated ecommerce solutions, which enable your customers to get what they need quickly, conveniently, and in a secure manner.

Selling more products
Our development strategy is designed to take the viewer to action, hence increasing sales and interaction. Each e-commerce application is highly robust enabling you to manage your merchandise and clients as you would in a real store.

Completely self managed
Our e-commerce systems manage every aspect of your online business. Real-time shipping and accounting information lets your business track growth and adjust to emerging trends. The systems are simple and effective while incorporating valuable features such as preferred customers, specials sales, and complete administrative accounting.

 
System Features :
    • Product Catalog
    • Product Details
    • Merchandising and Inventory
    • Shipping and Tax
    • Database and Platform
    • Repeat Customer Accommodation
    • Web-based ControlPanel
    • Security
    • Sales Analysis & Tracking
    • Search Engine Friendly
 
Set up and support:
    • Easy to use browser based admin interface
    • Import your existing database
    • Bulk uploading of products and pictures
    • Customizable localization:
      • multi-language, configurable currency symbol and weight/dimension
      • measurement units, configurable list of states/provinces


 
Customer Care
    • All orders stored in SQL database
    • Customers can search & browse personal order history
    • Real time order tracking
    • Customer can choose between account registration and express checkout
    • Password reminder for customers
    • Customizable e-mail notifications/invoices
    • Automated repeat customer tracking
    • Wish list
    • Ability to save the customer's cart
    • Built-in newsletter subsystem
    • Multiple customer types w/unique pricing for every customer type
    • Memberships and special pricing
    • Optional affiliate program


 
Product Catalog:
    • Unlimited number of products
    • Unlimited number of categories
    • Unlimited category nesting
    • Members-only categories
    • "Featured Products" box
    • Automated display of bestsellers
    • Related products, up selling and cross selling
    • Add multimedia clips to your products
    • 1-click enable/disable switch for products and categories
    • Support for up to two different currencies
    • Automatic currency conversion
    • Search by title, description and category
 
Product Details:
    • Unlimited product options/variants/properties w/optional
      price modifiers
    • Unlimited custom input fields for products
    • Add custom information field for products
    • Customer-defined prices (optional)
    • HTML-enriched product descriptions (optional)
    • Unlimited number of product images
    • Multiple pricing for quantities (unlimited price breaks)
    • Multi-homed products (list a product in up to 4 categories)
    • Comprehensive statistics:
    • Number of orders
    • Number of customers
    • Product views
    • Category views
    • Products removed from cart by customers
    • Sales by product / best sellers
    • Total sales
    • Searchable order data
    • Order data is easy to print
    • Printable shipping labels
    • Search engine & incoming traffic tracker: the cart keeps referrer data for all customers
    • Shipment/fulfillment interface
    • Export sales & customer data for use in a spreadsheet
 
Merchandising & Inventory
    • Discount coupon codes and gift certificates
    • On-screen mini-cart with brief cart info
    • Full inventory control
    • "Out of Stock" Messages
    • Quantity discounts
    • Retail and wholesale price
    • Limit minimal order amount
 
 
Database & Platform
    • PHP code
    • Support for UNIX/Linux, Windows and Mac OS X servers
    • Powered by MySQL database
    • Multi-language: your e-store can work with unlimited number of languages
    • Payment processing modules for all major gateways
    • Full HTTPS/SSL support
    • Flexible implementation: you can easily add new features and/or disable existing ones.
 
 
Repeat Customer Accommodation:
    • All customer's data is stored in database
    • Greet repeat visitors
    • Registered customers can be offered discounts
    • Registered customers do not have to enter
    • Registered customers can edit their profile
    • Registered customers can access history of
    • Built-in newsletter engine
    • Real-time order tracking for registered customers
    • Moderated product reviews and ratings
 
Web-based Control Panel:
    • Password-protected administrative access
    • All changes are real-time
    • Control the cart from anywhere in the world using your web browser
 
 
Sales Analysis & Tracking:
    • Comprehensive statistics:
    • Number of orders
    • Number of customers
    • Product views
    • Category views
    • Products removed from cart by customers
    • Sales by product / best sellers
    • Total sales
    • Searchable order data
    • Order data is easy to print
    • Printable shipping labels
    • Search engine & incoming traffic tracker:
    • data for all customers
    • Shipment/fulfillment interface
    • Export sales & customer data for use in
    • Export orders to QuickBooks format
 
 
Security:
    • Full HTTPS/SSL support
    • Secure HTTPS/SSL administrative access (optional)
    • Password-protected administrative access
    • Encrypted customer data
    • PGP-encrypted e-mail notifications (optional)
    • Real-time security notifications of all failed login attempts
    • Backup sub-system
 
 
Search Engine Friendly:
    • Commissions database
    • Unlimited number of affiliates
    • Individual (per-affiliate) commission settings
    • Export affiliate data for use in a spreadsheet
    • Search affiliate database
    • Import affiliate payment info from plain-text file
    • View/Upload/Delete banners
 
 
Affiliate module:
    • Commissions database
    • Unlimited number of affiliates
    • Individual (per-affiliate) commission settings
    • Export affiliate data for use in a spreadsheet
    • Search affiliate database
    • Import affiliate payment info from plain-text file
    • View/Upload/Delete banners
 
 
Payment Gateways and Methods:
    • Accept payments in any currency
    • Allow payment via several online payment modules
    • Real-time credit card processing through more then 200 Merchant Accounts are compatible - for details pls contact ( sales@edatabase.biz )
 
Security products: SSL certificates

    To maintain confidentiality and integrity for online transactions, any ecommerce web site must be
    secured by a digital certificate. The worlds leading CA (Certification Authority), Comodo, provides the
    fully WebTrust compliant certificate issuance infrastructure for Edatabase Technology customers.
    Utilizing the strongest validation processes in the industry at leading edge prices, you can be
    assured of your business identity and legitimacy. The SSL Certificates are compatible with 99.3% of
    browsers making them as equally trusted as Certificates from Verisign and Thawte.
    NOTE: Use of SSL certificate is highly recommended if you are going to accept credit card payments
    thru your web-store

 
Security products: TrustLogo™

    The lack of confidence in the real identity of a website is a huge barrier to a truly successful
    e-commerce environment. By making available a mechanism for real-time verification of website
    identities, TrustLogo, the real-time Website Assurance technology, has been developed to provide a major contribution to the achievement of such an environment. Powered by the Internet's only realtime Identity Assurance infrastructure (Comodo operated ID Authority) TrustLogo delivers trust, confidence and peace of mind to your customers and brings you a unique feedback facility so that you can see how many of your customers need to verify your identity every day.

    The result? TrustLogo helps convert website visitors into customers.

    Key Features

    • Display a Secure & Authentic TrustLogo on your website if purchased with SSL Certificate
    • Display Authentic TrustLogo on your website if purchased without SSL Certificate
    • Prior to being issued with a seal, your details are validated by Comodo, the trusted third party.
    • Employs unique "point to verify" technology to deliver your credentials directly from the IdAuthority and to your customers.
      No click is required for your customers to receive up to the second Identity Assurance.
    • Site credentials are available to your customers, including your full address, contact details and other essential information.
    • There is no limit to you for the amount of verifications your customers choose to perform.
 
 
E-Database will provide your organization with a scalable solution that enables you to quickly implement and enhance your CRM initiatives. With a single-source solution from E-Database, the ability to increase the yield at each customer touch point becomes a reality.
We provide our clients with the full spectrum of services for acquiring, retaining and maximizing customer relationships. Our end-to-end, in-house capabilities include: list acquisition, maintenance and brokerage; database design and development, customer service and technical support, eCare, eCommerce and
fulfillment, including inventory management with pick, pack and ship services. The real value that E-Database delivers is from collecting, integrating and analyzing data from these enterprise-wide customer contact points. This gives you a more complete view of your customers, including their current and future value
to your organization. The result is more than information. It’s intelligence. E-Database enables you to create and execute powerful initiatives that will impact your customers’ buying decisions and add an important dimension to your CRM programs. It’s what we call Customer Experience Management.
 
 
E- Database Technology
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